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But... Most companies we buy from have a technical department. If the problem you pose is beyond our knowledge or you just need a little extra reassurance, any one of the team here will reach for the phone and let you talk to the real experts in the lab. We have an impressive bunch of plumbers, electricians, tiler, builders, landscapers, concreters, appliance repairmen, TV antenna specialists, fencers, carpet cleaners, professional handymen who also have now become genuine friends. We call on them regularly for advice to pass on to customers needing a solution. They even take calls from us on a Sunday. Have you ever purchased something, installed it only to be just not quite satisfied. Don't stay dissatisfied, tell us and we will quickly get a representative from the necessary company to come to you to solve your problem. Have you ever wondered just what that particular wood stain would do on pine, maple, oregon, hardwood, etc. You guessed it, Highway Hardware has test cans so that you can try and see. Although you may not have thought about this; probably more than 50% of the help we pass on we have learned, either directly or indirectly, from people like you who need help to do a particular job. Our team of workers is a friendly, helpful lot with a wealth of knowledge. They are eager to help. Even our younger team members are keen to learn and help you also. |
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