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Friends
TODAY
and
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the
Rewards
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CONTACT
US
PHONE
02
4739 1066
FAX
02
4739 5935
Click here
to contact
us by
EMAIL
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Current
Water
Restrictions
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Need a Tradesman?
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Meetings are held on the 3rd Tuesday of each
Month at Highway Hardware 7.00pm.
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Big Project on
this weekend?
CHECK
THE WEATHER FORECAST HERE. |
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Check
Australian
Standards
HERE |
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 Guarantee
We guarantee that
you will be happy with your purchases from Highway Hardware.
If you believe that you did not receive "your money's
worth" or your purchases have not done the job as promised, we will take
whatever steps you require, to ensure your satisfaction.
Should this circumstance ever arise, please understand
that we will need to ask you why you are not happy with your purchase. If a
product we sell does not meet its expectations we will have to seek an alternate
product.
Another reason for seeking your explanation for being
unhappy is to ensure that you are, in fact, using the correct product, in the correct
manner, for the correct job.
We know that this is extreme ... but it is a true
story.
Quite some time ago we sold an electric drill to a gent who returned it the next
day asking for a refund because it would not drill the holes he needed. After
some questioning and examining the drill, both we, and our customer could see
that the drill was set in reverse. One flick of the switch, a quick demo and our
customer was happy with his purchase.
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